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Abstract

This note, a summary of the key IT management concerns of the millennium, introduces readers to dominant IT management issues. The review of IT issues over the decade provides evidence of the persistent IT challenges and the ensuing management dilemmas. Even though each management concern presented is an independent discussion topic, their reoccurrence supports the need for effective IT management practices by both business and IT executives. Given the evolution of IT, the note also highlights emergent issues and may serve as an indication of new business and management challenges. The note is intended as background reading for business students and executives interested in a broad overview of IS management. It introduces general IS issues that are discussed in detail in the teaching of information systems management courses.
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Abstract

This note, a summary of the key IT management concerns of the millennium, introduces readers to dominant IT management issues. The review of IT issues over the decade provides evidence of the persistent IT challenges and the ensuing management dilemmas. Even though each management concern presented is an independent discussion topic, their reoccurrence supports the need for effective IT management practices by both business and IT executives. Given the evolution of IT, the note also highlights emergent issues and may serve as an indication of new business and management challenges. The note is intended as background reading for business students and executives interested in a broad overview of IS management. It introduces general IS issues that are discussed in detail in the teaching of information systems management courses.

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