Product details

By continuing to use our site you consent to the use of cookies as described in our privacy policy unless you have disabled them.
You can change your cookie settings at any time but parts of our site will not function correctly without them.
Prize winner
Authors: Adam Smale (University of Vaasa); Ingmar Bjorkman (Aalto University School of Business)
Originally published in: 2020
Revision date: 29-May-2020

Abstract

This case describes the global talent management practices of KONE Corporation, a Finnish-based company that is one of the world leaders in the elevator and escalator business. The case provides a general description of the company’s operations and a close-up look at the way in which it manages talent worldwide. The corporation’s approach to managing the complex challenges associated with how to acquire, develop and retain talent amidst digital transformation and in the rapidly growing Chinese market are discussed in detail. The case was written for any audience that will be responsible for or encounter talent management systems. It is particularly well suited for advanced BSc, MSc, MBA or EMBA classes in Human Resource Management or International Management. Executives of multinational corporations should also be interested in this case. In addition, the case has been used successfully with HR professionals and managers. The case can also be used as a part of a class or executive development program focusing on digital transformation (servitization), or management issues in China.

Teaching and learning

This item is suitable for postgraduate and executive education courses.

Geographical setting

Region:
World/global
Countries:
China; Finland

Featured company

KONE Corporation
Employees:
10000+
Industry:
Elevator and escalator

Featured protagonists

  • Henrik Ehrnrooth (male), President & CEO
  • Susanne Skippari (female), Executive Vice President, Human Resources
  • Bill Johnson (male), Managing Director, KONE Greater China

About

Abstract

This case describes the global talent management practices of KONE Corporation, a Finnish-based company that is one of the world leaders in the elevator and escalator business. The case provides a general description of the company’s operations and a close-up look at the way in which it manages talent worldwide. The corporation’s approach to managing the complex challenges associated with how to acquire, develop and retain talent amidst digital transformation and in the rapidly growing Chinese market are discussed in detail. The case was written for any audience that will be responsible for or encounter talent management systems. It is particularly well suited for advanced BSc, MSc, MBA or EMBA classes in Human Resource Management or International Management. Executives of multinational corporations should also be interested in this case. In addition, the case has been used successfully with HR professionals and managers. The case can also be used as a part of a class or executive development program focusing on digital transformation (servitization), or management issues in China.

Teaching and learning

This item is suitable for postgraduate and executive education courses.

Settings

Geographical setting

Region:
World/global
Countries:
China; Finland

Featured company

KONE Corporation
Employees:
10000+
Industry:
Elevator and escalator

Featured protagonists

  • Henrik Ehrnrooth (male), President & CEO
  • Susanne Skippari (female), Executive Vice President, Human Resources
  • Bill Johnson (male), Managing Director, KONE Greater China

Related