Product details

This case describes the global talent management practices of KONE Corporation, a Finnish-based company that is one of the world leaders in the elevator and escalator business. The case provides a general description of the company’s operations and a close-up look at the way in which it manages talent worldwide. The corporation’s approach to managing the complex challenges associated with how to acquire, develop and retain talent amidst digital transformation and in the rapidly growing Chinese market are discussed in detail. The case was written for any audience that will be responsible for or encounter talent management systems. It is particularly well suited for advanced BSc, MSc, MBA or EMBA classes in Human Resource Management or International Management. Executives of multinational corporations should also be interested in this case. In addition, the case has been used successfully with HR professionals and managers. The case can also be used as a part of a class or executive development program focusing on digital transformation (servitization), or management issues in China.