Subject category:
Ethics and Social Responsibility
Published by:
Cranfield School of Management
Length: 7 pages
Data source: Field research
Abstract
This case examines how a very public and high profile commitment to sustainability at Desso, the Dutch headquartered carpet and floor tiling manufacturer, has both stimulated and driven a new approach to product and service innovation. The commitment has proved to be both a driver for and a stimulus of much more collaboration between different parts of Desso and its supply chain, which previously had been operating with a 'silo' mentality. The case provides an opportunity for students to explore the emerging principles of innovating responsibly.
About
Abstract
This case examines how a very public and high profile commitment to sustainability at Desso, the Dutch headquartered carpet and floor tiling manufacturer, has both stimulated and driven a new approach to product and service innovation. The commitment has proved to be both a driver for and a stimulus of much more collaboration between different parts of Desso and its supply chain, which previously had been operating with a 'silo' mentality. The case provides an opportunity for students to explore the emerging principles of innovating responsibly.












