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Tsao Foundation, a leader in the eldercare sector, was founded as an operating foundation by the late Mrs Tsao Ng Yu Shun. Under the leadership of Dr Mary Ann Tsao, who is also the granddaughter of the founder, the Foundation aspired to create the environment where older people could age in place, thereby seeing itself as a voice for their needs. The Foundation began by seeing things that people did not see, and creating the services that had not yet existed with the goal to demonstrate a model that could work in the Singapore context. By positioning the Foundation as an advocate of how society should value older people, Dr Tsao was effectively a catalyst for change in the Singapore socio-economic landscape. Celebrating the Foundation's 20th anniversary in 2013, it was an apt time to review its performance and assess if and how it has been delivering the desired social impact - a society for all ages that supports active ageing, values the contributions of older people, and provides for a secure old age.