Product details

By continuing to use our site you consent to the use of cookies as described in our privacy policy unless you have disabled them.
You can change your cookie settings at any time but parts of our site will not function correctly without them.

Abstract

This case uses a hypothetical scenario which highlights how different types of conflict evolve during the project of communication. The purpose of this case is to train communicators the importance of recognizing one’s own emotions and the emotions of others within a team. The key elements of this case help communicator how to think 'out-of-the-box' through verbal communication and alter the status of conflict while seeking a positive outcome.

About

Abstract

This case uses a hypothetical scenario which highlights how different types of conflict evolve during the project of communication. The purpose of this case is to train communicators the importance of recognizing one’s own emotions and the emotions of others within a team. The key elements of this case help communicator how to think 'out-of-the-box' through verbal communication and alter the status of conflict while seeking a positive outcome.

Related