Product details

HCL Technology (HCLT) was the subsidiary of leading IT and Technology Company, Hindustan Computers Limited (HCL). HCLT was founded in 1994. Over the years HCLT had become one of the leading IT Companies in India. By 2016, HCLT was the fourth largest company with revenue of USD6.23 billion. For maintaining its growth momentum the company was also following the acquisition route. Since 2014, the company had won new business deals worth of USD9 billion. Despite having huge reserves of new business, HCLT was facing an erosion of 3-5% in total revenue. With the advancement in technology, most of the customers were moving to cloud computing services and shifting to HCLT's competitors such as Microsoft Azure and Amazon's AWS. The company's inability to sell services in the existing companies also contributed to the erosion of business. The Company was losing its existing customers at a faster rate than generating its incremental revenue. Would HCLT be able to overcome the challenges and retain its existing customers?