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Case
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Reference no. 317-0001-1
Published by: Vlerick Business School
Published in: 2017
Length: 14 pages
Data source: Field research

Abstract

Enedis is a subsidiary of EDF (with roots in the mid-19th century), created in 2008 with the remit of opening the electricity market to competition. Enedis is in charge of the last mile in the delivery of electricity to most of France, managing the distribution grid across 95% of metropolitan areas, ensuring continuity and quality of service. With leadership from Phillipe Monloubou, the Chairman, and Christian Buchel, the Chief Digital Officer, Enedis is transforming itself with the ambition to be at the forefront of the energy sector in the digital age. We follow the start and development of Enedis' digital transformation program over the period 2014-2016. The case provides a holistic picture of an organization engaging in digital transformation. It covers aspects of leadership, digital ecosystem platform strategy, program management, organizational support for innovation, customer centricity, business and IT alignment, cultural change.
Locations:
Industry:
Size:
35 million retail customers, annual investments in energy grid of EUR3 billion, 38,000 employees, 1.3 million kilometres power lines, 750,000 transformers
Other setting(s):
2014-2016

About

Abstract

Enedis is a subsidiary of EDF (with roots in the mid-19th century), created in 2008 with the remit of opening the electricity market to competition. Enedis is in charge of the last mile in the delivery of electricity to most of France, managing the distribution grid across 95% of metropolitan areas, ensuring continuity and quality of service. With leadership from Phillipe Monloubou, the Chairman, and Christian Buchel, the Chief Digital Officer, Enedis is transforming itself with the ambition to be at the forefront of the energy sector in the digital age. We follow the start and development of Enedis' digital transformation program over the period 2014-2016. The case provides a holistic picture of an organization engaging in digital transformation. It covers aspects of leadership, digital ecosystem platform strategy, program management, organizational support for innovation, customer centricity, business and IT alignment, cultural change.

Settings

Locations:
Industry:
Size:
35 million retail customers, annual investments in energy grid of EUR3 billion, 38,000 employees, 1.3 million kilometres power lines, 750,000 transformers
Other setting(s):
2014-2016

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