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Case
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Reference no. 9B04C047
Published by: Ivey Publishing
Originally published in: 2004
Version: 2004-11-17
Length: 13 pages
Data source: Field research

Abstract

The administration director at an assembly plant for optical communication products is wondering what he should do about a recent situation with one of his peers. The director was responsible for all non-production staff and his peer was responsible for production-related staff, both working on a pilot project for the company. Shortly after the project started, the director noticed his peer was becoming more aggressive and making comments about firing staff inside and outside his department. Tension was increasing between them and among other members of the project. He decided to discuss the issue with his peer but was unprepared for the response. He must decide if he should bring this to the attention of senior officers or continue with his approach in resolving the situation. There is a Simplified Chinese version available ''9B04CC47''.
Location:
Industry:
Other setting(s):
2003

About

Abstract

The administration director at an assembly plant for optical communication products is wondering what he should do about a recent situation with one of his peers. The director was responsible for all non-production staff and his peer was responsible for production-related staff, both working on a pilot project for the company. Shortly after the project started, the director noticed his peer was becoming more aggressive and making comments about firing staff inside and outside his department. Tension was increasing between them and among other members of the project. He decided to discuss the issue with his peer but was unprepared for the response. He must decide if he should bring this to the attention of senior officers or continue with his approach in resolving the situation. There is a Simplified Chinese version available ''9B04CC47''.

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Location:
Industry:
Other setting(s):
2003

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