Harrison-Lockington (A) - The Case Centre

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Compact case

Case

Reference no. 9B03C019

Subject category: Human Resource Management / Organisational Behaviour

Authors: James A Erskine (Ivey Business School, Western University); Sylvia Smellie (Ivey Publishing, Western University)

Published by: Ivey Publishing

Originally published in: 2003

Version: 2014-08-08

Revision date: 26-Sep-2014

Length: 3 pages

Data source: Field research

Topics: Ethical issues; Crisis management; Action planning and implementation; Management communication; Organizational behaviour/leadership

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Abstract

A partner at a leading Canadian law firm discovers that one of the firm's employees has been stealing from the business. After a discussion with the employee, he must decide how to handle the crisis in a short time frame: How did this happen? What steps are needed to prevent this from happening again? And how should he deal with the employee? The supplement Harrison-Lockington (B), highlights how the partner addresses the issue with staff at the office.

Location:

Canada

Industry:

Professional, Scientific, and Technical Services

Size:

Small

Other setting(s):

2003