Tepperman's Home Furnishings (B)

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Compact case

Case

Reference no. 9B03C029

Subject category: Human Resource Management / Organisational Behaviour

Authors: Ann C Frost (Ivey Business School, Western University); Lyn Purdy (Ivey Business School, Western University); Jessica Frisch (Ivey Publishing, Western University)

Published by: Ivey Publishing

Originally published in: 2003

Version: 2009-10-17

Length: 2 pages

Data source: Field research

Topics: Crisis management; Employee relations; Organizational behaviour; Labour unions

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Abstract

This is a supplement to Tepperman''s Home Furnishings (A), 9B03C028. Two months after the end of a month-long strike by the warehouse employees, Tepperman''s executive board of directors had another key decision to make: should the company lay off 12 warehouse employees in order to reap the benefits of using a contract delivery service? Relationships were still strained within the company and management wondered what they should do.

Location:

Canada

Industry:

Furniture, home and equipment stores

Size:

Medium

Other setting(s):

2001