Subject category:
Human Resource Management / Organisational Behaviour
Published by:
Ivey Publishing
Version: 2003-11-27
Length: 10 pages
Data source: Field research
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Abstract
This supplement to Lincoln Diner (A), product 9B03C032, covers Rachel Turner''s decision to grieve her suspension and eventual dismissal by the Lincoln Diner restaurant chain, and the complete failure of both the company and the employees'' staff association to address her formal grievances about her treatment. As this process is unfolding, Rachel''s boyfriend continues to work as computer operations manager in the Lincoln Diner head office, but finds he is treated differently by his fellow managers. The case culminates with Rachel''s deliberations about whether or not to file a complaint with the labor board. The supplement (C) and (D) cases, product numbers 9B03C034 and 9B03C035 follow the matter through another decision point to its resolution.
About
Abstract
This supplement to Lincoln Diner (A), product 9B03C032, covers Rachel Turner''s decision to grieve her suspension and eventual dismissal by the Lincoln Diner restaurant chain, and the complete failure of both the company and the employees'' staff association to address her formal grievances about her treatment. As this process is unfolding, Rachel''s boyfriend continues to work as computer operations manager in the Lincoln Diner head office, but finds he is treated differently by his fellow managers. The case culminates with Rachel''s deliberations about whether or not to file a complaint with the labor board. The supplement (C) and (D) cases, product numbers 9B03C034 and 9B03C035 follow the matter through another decision point to its resolution.