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Compact case
Supplement
-
Reference no. 9B03C035
Subject category: Human Resource Management / Organisational Behaviour
Authors: Janice Foley; John Melnyk
Published by: Ivey Publishing
Originally published in: 2003
Version: 2003-10-24
Length: 2 pages
Data source: Field research
Topics: Human behaviour; Personal development; Conflict resolution
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Abstract

This supplement to Lincoln Diner (A), (B) and (C), products 9B03C032, 9B03C033 and 9B03C034, presents Rachel Turner''s rationale for settling a grievance just prior to going to arbitration. It also provides some insights she gained after the fact about the incident precipitating her suspension and eventual dismissal by the Lincoln Diner restaurant chain, and her reflections on how the experience affected her.
Location:
Canada
Industry:
Eating and drinking places
Size:
Small
Teaching note
-
Reference no. 8B03C32
Subject category: Human Resource Management / Organisational Behaviour
Authors: John Melnyk; Janice Foley
Published by: Ivey Publishing
Originally published in: 2003
Version: 2003-11-27
Length: 12 pages
Data source: Field research
View full details
Case
-
Reference no. 9B03C032
Subject category: Human Resource Management / Organisational Behaviour
Authors: Janice Foley; John Melnyk
Published by: Ivey Publishing
Originally published in: 2003
Version: 2003-11-27
Length: 11 pages
Data source: Field research
Topics: Interpersonal relations; Service operations; Supervisory practice; Employee grievances
View full details
Supplement
-
Reference no. 9B03C033
Subject category: Human Resource Management / Organisational Behaviour
Authors: Janice Foley; John Melnyk
Published by: Ivey Publishing
Originally published in: 2003
Version: 2003-11-27
Length: 10 pages
Data source: Field research
Topics: Grievance procedure; Labour unions; Employee termination; Management behaviour
View full details
Compact case
Supplement
-
Reference no. 9B03C034
Subject category: Human Resource Management / Organisational Behaviour
Authors: Janice Foley; John Melnyk
Published by: Ivey Publishing
Originally published in: 2003
Version: 2003-11-27
Length: 4 pages
Data source: Field research
Topics: Arbitration; Labour relations; Trade-off analysis; Uncertainty
View full details

About

Abstract

This supplement to Lincoln Diner (A), (B) and (C), products 9B03C032, 9B03C033 and 9B03C034, presents Rachel Turner''s rationale for settling a grievance just prior to going to arbitration. It also provides some insights she gained after the fact about the incident precipitating her suspension and eventual dismissal by the Lincoln Diner restaurant chain, and her reflections on how the experience affected her.

Settings

Location:
Canada
Industry:
Eating and drinking places
Size:
Small

Related

Teaching note
-
Reference no. 8B03C32
Subject category: Human Resource Management / Organisational Behaviour
Authors: John Melnyk; Janice Foley
Published by: Ivey Publishing
Originally published in: 2003
Version: 2003-11-27
Length: 12 pages
Data source: Field research
View full details
Case
-
Reference no. 9B03C032
Subject category: Human Resource Management / Organisational Behaviour
Authors: Janice Foley; John Melnyk
Published by: Ivey Publishing
Originally published in: 2003
Version: 2003-11-27
Length: 11 pages
Data source: Field research
Topics: Interpersonal relations; Service operations; Supervisory practice; Employee grievances
View full details
Supplement
-
Reference no. 9B03C033
Subject category: Human Resource Management / Organisational Behaviour
Authors: Janice Foley; John Melnyk
Published by: Ivey Publishing
Originally published in: 2003
Version: 2003-11-27
Length: 10 pages
Data source: Field research
Topics: Grievance procedure; Labour unions; Employee termination; Management behaviour
View full details
Compact case
Supplement
-
Reference no. 9B03C034
Subject category: Human Resource Management / Organisational Behaviour
Authors: Janice Foley; John Melnyk
Published by: Ivey Publishing
Originally published in: 2003
Version: 2003-11-27
Length: 4 pages
Data source: Field research
Topics: Arbitration; Labour relations; Trade-off analysis; Uncertainty
View full details