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Case
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Reference no. 9B03D004
Subject category: Production and Operations Management
Authors: James A Erskine (Ivey Business School, Western University); Michael LeBoldus (Bombardier Transportation)
Published by: Ivey Publishing
Originally published in: 2003
Version: 2003-03-16
Length: 11 pages
Data source: Field research
Topics: Interpersonal relations; New products; Research and development (R&D); Technological change
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Abstract

Foster Technologies Inc is a wholly owned research and development subsidiary of LB Foster that focuses on wheel counter research and development for traffic control and the railway industry. The failed test of the railway wheel counting prototype was jeopardizing the company''s promised delivery of the devices to a customer by the end of the month. With the company''s and the vice-president of operations reputations at stake, he must decide what the next move is: Can his team resolve the problems with the prototype? Should he ask to have the chief design engineer removed or should he resign?
Location:
Canada
Industry:
Transportation equipment
Size:
Medium
Other setting(s):
2003
Teaching note
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Reference no. 8B03D04
Subject category: Production and Operations Management
Authors: Michael LeBoldus (Bombardier Transportation)
Published by: Ivey Publishing
Originally published in: 2003
Version: 2003-05-23
Length: 4 pages
Data source: Field research
View full details

About

Abstract

Foster Technologies Inc is a wholly owned research and development subsidiary of LB Foster that focuses on wheel counter research and development for traffic control and the railway industry. The failed test of the railway wheel counting prototype was jeopardizing the company''s promised delivery of the devices to a customer by the end of the month. With the company''s and the vice-president of operations reputations at stake, he must decide what the next move is: Can his team resolve the problems with the prototype? Should he ask to have the chief design engineer removed or should he resign?

Settings

Location:
Canada
Industry:
Transportation equipment
Size:
Medium
Other setting(s):
2003

Related

Teaching note
-
Reference no. 8B03D04
Subject category: Production and Operations Management
Authors: Michael LeBoldus (Bombardier Transportation)
Published by: Ivey Publishing
Originally published in: 2003
Version: 2003-05-23
Length: 4 pages
Data source: Field research
View full details