Subject category:
Production and Operations Management
Published by:
Ivey Publishing
Version: 2009-10-19
Revision date: 26-Feb-2021
Length: 6 pages
Data source: Field research
Abstract
The vice-president of rehabilitation and support at a hospital must decide if the request from a department to automate and track the dispatch of porters within the hospital is the best solution. He is aware that this area has been experiencing problems, however, he is not sure he has enough information to make the decision and instructs the manager of the department to provide a cost-benefit analysis and alternatives.
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Abstract
The vice-president of rehabilitation and support at a hospital must decide if the request from a department to automate and track the dispatch of porters within the hospital is the best solution. He is aware that this area has been experiencing problems, however, he is not sure he has enough information to make the decision and instructs the manager of the department to provide a cost-benefit analysis and alternatives.