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Published by: Harvard Medical School, Center for Primary Care
Originally published in: 2017
Revision date: 26-Jul-2017

Abstract

This is part of a case series. This case focuses on the human systems that support Southcentral Foundation's (SCF) Nuka System of Care (Nuka) and on the strategies SCF uses to replicate and implement these systems. The case begins with the protagonist, Katherine Gottlieb, thinking about her work at the organization as the president and CEO of SCF. She reflects on the strategic decisions she made to expand their outreach, and contemplates SCF's future. The case goes on to describe the organization's history, expansion, and Gottlieb's path to leadership. It then outlines how SCF's Core Concepts training generates the values and norms central to Nuka. With Nuka as a backdrop, the case explores the human systems built to sustain SCF through the cultivation of a unique organizational culture and human resource infrastructure. The case closes with Gottlieb explaining how she plans to develop leaders at SCF. Themes of succession planning, authentic leadership, governance, and organizational culture are highlighted in this case.
Location:
Industries:
Size:
1750
Other setting(s):
Rural

About

Abstract

This is part of a case series. This case focuses on the human systems that support Southcentral Foundation's (SCF) Nuka System of Care (Nuka) and on the strategies SCF uses to replicate and implement these systems. The case begins with the protagonist, Katherine Gottlieb, thinking about her work at the organization as the president and CEO of SCF. She reflects on the strategic decisions she made to expand their outreach, and contemplates SCF's future. The case goes on to describe the organization's history, expansion, and Gottlieb's path to leadership. It then outlines how SCF's Core Concepts training generates the values and norms central to Nuka. With Nuka as a backdrop, the case explores the human systems built to sustain SCF through the cultivation of a unique organizational culture and human resource infrastructure. The case closes with Gottlieb explaining how she plans to develop leaders at SCF. Themes of succession planning, authentic leadership, governance, and organizational culture are highlighted in this case.

Settings

Location:
Industries:
Size:
1750
Other setting(s):
Rural

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