Product details

As one of the top-ranked systems in Europe, primary care sits at the core of the Dutch health care system. However, since 2006 the Netherlands has been transitioning from a national single-payer primary care model to a competitive, decentralized system. With these changes, the elderly population is rising and the nation faces mounting healthcare costs. This case focuses on the protagonist as he deals with the Netherland's specific challenges. Jan Joost Meijs, director of a network of primary care centers in Nieuwegein, rose as a local leader of community-based primary care. As an entrepreneurial general practitioner, Meijs designed a patient-centric, interprofessional model of primary care in his communities that seeks to integrate social welfare and public health entities at local municipal levels. In his experience coordinating with town councils, regional insurers, various interprofessionals, and other stakeholders, Meijs offers lessons on adaptive and disruptive innovation in complex systems. Highlighted themes include wellness, negotiation, interprofessionalism, and innovation.