Subject category:
Finance, Accounting and Control
Published by:
Ivey Publishing
Version: 2009-10-22
Length: 4 pages
Data source: Field research
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Abstract
Dominion Telecom Inc is wireless, Internet and broadband provider. The director of strategic initiatives for the company must decide between two investment proposals; the first one would save resources in their call centre, the second would allow the company to use its Web site as a key marketing tool in a cost-effective manner.
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Abstract
Dominion Telecom Inc is wireless, Internet and broadband provider. The director of strategic initiatives for the company must decide between two investment proposals; the first one would save resources in their call centre, the second would allow the company to use its Web site as a key marketing tool in a cost-effective manner.