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Compact case
Case
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Reference no. 9B03N017
Published by: Ivey Publishing
Originally published in: 2003
Version: 2009-10-22
Length: 4 pages
Data source: Field research

Abstract

Dominion Telecom Inc is wireless, Internet and broadband provider. The director of strategic initiatives for the company must decide between two investment proposals; the first one would save resources in their call centre, the second would allow the company to use its Web site as a key marketing tool in a cost-effective manner.
Location:
Industry:
Size:
Small
Other setting(s):
2003

About

Abstract

Dominion Telecom Inc is wireless, Internet and broadband provider. The director of strategic initiatives for the company must decide between two investment proposals; the first one would save resources in their call centre, the second would allow the company to use its Web site as a key marketing tool in a cost-effective manner.

Settings

Location:
Industry:
Size:
Small
Other setting(s):
2003

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