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Abstract

In June 2017, a cluster of major investors of Uber had demanded the resignation of Travis Kalanick (Kalanick), the CEO and a founder of the company as they had felt that the company needed a change in leadership. In eight years since the launch in 2009, Uber had disrupted taxi industry in 76 countries with an app that was used by many for hailing cabs. However, Uber had been hit with a number of scandals, controversies and questionable tactics since inception. Uber had addressed the scandals that had surfaced by issuing apologies and in some cases firing the person involved. It had also hired law firm Covington & Burling to carry out an independent investigation of the complaints received from its former employees and also report on the company's culture. The law firm had made several recommendations and had outlined the way forward and to improve Uber's workplace culture. Based on the recommendations from Covington & Burling, the shareholders of Uber asked Kalanick to resign to protect the huge investments they had made in the company. Had the investors' taken a right decision by forcing Kalanick to quit? Can a new CEO turnaround the company which bore Kalanick's stamp?
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2017

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Abstract

In June 2017, a cluster of major investors of Uber had demanded the resignation of Travis Kalanick (Kalanick), the CEO and a founder of the company as they had felt that the company needed a change in leadership. In eight years since the launch in 2009, Uber had disrupted taxi industry in 76 countries with an app that was used by many for hailing cabs. However, Uber had been hit with a number of scandals, controversies and questionable tactics since inception. Uber had addressed the scandals that had surfaced by issuing apologies and in some cases firing the person involved. It had also hired law firm Covington & Burling to carry out an independent investigation of the complaints received from its former employees and also report on the company's culture. The law firm had made several recommendations and had outlined the way forward and to improve Uber's workplace culture. Based on the recommendations from Covington & Burling, the shareholders of Uber asked Kalanick to resign to protect the huge investments they had made in the company. Had the investors' taken a right decision by forcing Kalanick to quit? Can a new CEO turnaround the company which bore Kalanick's stamp?

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Location:
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Other setting(s):
2017

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