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Case
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Reference no. 9B02E007
Subject category: Knowledge, Information and Communication Systems Management
Authors: Deborah Compeau (Ivey Business School, Western University); Arfat Qayyum (ZS Associates, Evanston (Global HQ))
Published by: Ivey Publishing
Originally published in: 2002
Version: 2002-11-26
Length: 16 pages
Data source: Field research
Topics: Management information systems; Information system design; Systems analysis; Computer system implementation
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Abstract

ZS Associates is a consulting company with offices in the United States, Europe and plans to establish an office in Canada. The manager of scheduling realizes that the company''s scheduling system would not be able to keep up with the needs of the firm. The current system tracks the consultant''s skills and their assignments to various projects. An MBA student working as an intern with the firm must provide a recommendation whether to develop software in-house, have new software custom built externally or purchase off-the-shelf software. He must analyse the options while considering the growth needs of the firm, features required in the software and cost.
Location:
United States
Industry:
Business services
Size:
Medium
Other setting(s):
2001
Teaching note
-
Reference no. 8B02E07
Subject category: Knowledge, Information and Communication Systems Management
Authors: Deborah Compeau (Ivey Business School, Western University); Arfat Qayyum (ZS Associates, Evanston (Global HQ))
Published by: Ivey Publishing
Originally published in: 2002
Version: 2002-07-04
Length: 11 pages
Data source: Field research
View full details

About

Abstract

ZS Associates is a consulting company with offices in the United States, Europe and plans to establish an office in Canada. The manager of scheduling realizes that the company''s scheduling system would not be able to keep up with the needs of the firm. The current system tracks the consultant''s skills and their assignments to various projects. An MBA student working as an intern with the firm must provide a recommendation whether to develop software in-house, have new software custom built externally or purchase off-the-shelf software. He must analyse the options while considering the growth needs of the firm, features required in the software and cost.

Settings

Location:
United States
Industry:
Business services
Size:
Medium
Other setting(s):
2001

Related

Teaching note
-
Reference no. 8B02E07
Subject category: Knowledge, Information and Communication Systems Management
Authors: Deborah Compeau (Ivey Business School, Western University); Arfat Qayyum (ZS Associates, Evanston (Global HQ))
Published by: Ivey Publishing
Originally published in: 2002
Version: 2002-07-04
Length: 11 pages
Data source: Field research
View full details