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Compact case
Case
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Reference no. 9B01C004
Authors: Lyn Purdy; Ken Mark
Published by: Ivey Publishing
Originally published in: 2001
Version: 2002-12-09
Length: 4 pages
Data source: Field research

Abstract

The newly promoted director of sales and marketing at CXP, a publishing company, has just inherited an employee conduct issue. In her previous position she became aware that a sales representative was having sexual relations with the company''s clients, but the company''s president was dealing with the issue. In her new role she discovers that issue still persists and this employee now reports to her. She realizes that this was a ''hot issue'' and needed to determine the best way to handle the situation. There was more to consider than just dealing with the employee, there was the company''s relationship with their clients and she did not want to put this in jeopardy.
Location:
Industry:
Size:
Small
Other setting(s):
2000

About

Abstract

The newly promoted director of sales and marketing at CXP, a publishing company, has just inherited an employee conduct issue. In her previous position she became aware that a sales representative was having sexual relations with the company''s clients, but the company''s president was dealing with the issue. In her new role she discovers that issue still persists and this employee now reports to her. She realizes that this was a ''hot issue'' and needed to determine the best way to handle the situation. There was more to consider than just dealing with the employee, there was the company''s relationship with their clients and she did not want to put this in jeopardy.

Settings

Location:
Industry:
Size:
Small
Other setting(s):
2000

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