Subject category:
Human Resource Management / Organisational Behaviour
Published by:
NACRA - North American Case Research Association
Abstract
Captain William Waverly was a member of the US Army's forces in Afghanistan, and was stationed in a post in western Kabul, beginning in late 2011. He was the commander of this post, one of the several bases in that city. US soldiers guarded the power plant located at this post. Waverly and his team also launched the security and stability operations from this location.A few days after the order to stop providing fuel to Afghan forces, Afghan police armored trucks pulled into the post for a patrol and expected gas. A tense situation quickly developed. The head of the Afghan forces, Ghotai Sharma, upon learning from one of Waverly's sergeants that he was not getting gasoline that day, became upset. He knew that his next few steps would be critical in this emerging conflict situation. The case itself is a novel setting, one neither typical in the case literature nor exhibiting the same level of conflict intensity and time urgency. While the setting is a military one, there are many examples where conflict situations have developed rapidly and with intensity in non-military settings.The case is illustrative of the conflict management process applicable to any setting, advancing the case literature library with added attention to conflict's antecedent conditions.
About
Abstract
Captain William Waverly was a member of the US Army's forces in Afghanistan, and was stationed in a post in western Kabul, beginning in late 2011. He was the commander of this post, one of the several bases in that city. US soldiers guarded the power plant located at this post. Waverly and his team also launched the security and stability operations from this location.A few days after the order to stop providing fuel to Afghan forces, Afghan police armored trucks pulled into the post for a patrol and expected gas. A tense situation quickly developed. The head of the Afghan forces, Ghotai Sharma, upon learning from one of Waverly's sergeants that he was not getting gasoline that day, became upset. He knew that his next few steps would be critical in this emerging conflict situation. The case itself is a novel setting, one neither typical in the case literature nor exhibiting the same level of conflict intensity and time urgency. While the setting is a military one, there are many examples where conflict situations have developed rapidly and with intensity in non-military settings.The case is illustrative of the conflict management process applicable to any setting, advancing the case literature library with added attention to conflict's antecedent conditions.