City Center Hospital (A) - The Case Centre

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Compact case

Case

Reference no. 9A99E004

Subject category: Knowledge, Information and Communication Systems Management

Authors: Peter C Bell (Ivey Business School, Western University)

Published by: Ivey Publishing

Originally published in: 1999

Version: 1999-02-16

Length: 2 pages

Data source: Generalised experience

Topics: Data analysis; Statistical analysis; Probability; Estimation

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Abstract

City Center Hospital designed a new computer system to reduce record-keeping time spent by nurses, to allow more time to be spent on patient care. The system had been well received by staff at the hospital, and hospital management wanted to market the new system to other hospitals. Students are required to design an experiment that will evaluate the new system. The City Center Hospital (B) case, ''9A99E005'', presents actual data collected. There is a simplified Chinese version available ''9A99E004''.

Location:

USA

Industry:

Health services

Size:

Medium