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Management article
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Reference no. SMR59215
Published by: MIT Sloan School of Management
Originally published in: "MIT Sloan Management Review", 2017
Length: 9 pages

Abstract

Chief information officers need to oversee all of IT - in close collaboration with marketers and the business units. Only then can companies deliver digital experiences that win, serve, and retain increasingly demanding customers.

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Abstract

Chief information officers need to oversee all of IT - in close collaboration with marketers and the business units. Only then can companies deliver digital experiences that win, serve, and retain increasingly demanding customers.

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