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Compact case
Supplement
-
Reference no. 9A98D003
Subject category: Production and Operations Management
Authors: Robert D Klassen (Ivey Business School, Western University); Tom Gleave (Ivey Business School, Western University); Larry Li (Ivey Publishing, Western University)
Published by: Ivey Publishing
Originally published in: 1998
Version: 1999-01-07
Length: 3 pages
Data source: Field research
Topics: Quality management; International business; Operations management; Production processes
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Abstract

The quality control group has implemented several countermeasures, and the results have been monitored and reported. A final examination is necessary to assess whether this type of problem is likely to recur, and where further improvement can be made in the company''s quality systems. This case is designed to be used in conjunction with the (A) case, 998D001 and the (B) case, 998D002. There is a Spanish version available ''9A98D003''.
Location:
China
Industry:
Machinery except electrical
Size:
Medium
Teaching note
-
Reference no. 8A98D01
Subject category: Production and Operations Management
Authors: Robert D Klassen (Ivey Business School, Western University); Tom Gleave (Ivey Business School, Western University); Larry Li (Ivey Publishing, Western University)
Published by: Ivey Publishing
Originally published in: 1998
Version: 1998-09-17
Length: 16 pages
Data source: Field research
View full details
Case
-
Reference no. 9A98D001
Subject category: Production and Operations Management
Authors: Robert D Klassen (Ivey Business School, Western University); Tom Gleave (Ivey Business School, Western University); Larry Li (Ivey Publishing, Western University)
Published by: Ivey Publishing
Originally published in: 1998
Version: 1998-05-04
Length: 22 pages
Data source: Field research
Topics: Quality management; International business; Operations management; Production processes
View full details
Case
-
Reference no. 9A98DS01
Spanish language
Subject category: Production and Operations Management
Authors: Robert D Klassen (Ivey Business School, Western University); Larry Li (Ivey Publishing, Western University); Tom Gleave (Ivey Business School, Western University)
Published by: Ivey Publishing
Originally published in: 1998
Version: 1998-05-04
Length: 19 pages
Data source: Field research
Topics: International business; Operations management; Production processes; Quality management
View full details
Case
-
Reference no. 9A98DS02
Spanish language
Subject category: Production and Operations Management
Authors: Robert D Klassen (Ivey Business School, Western University); Larry Li (Ivey Publishing, Western University); Tom Gleave (Ivey Business School, Western University)
Published by: Ivey Publishing
Originally published in: 1998
Version: 1999-01-29
Length: 7 pages
Data source: Field research
Topics: International business; Operations management; Production processes; Quality management
View full details
Compact case
Case
-
Reference no. 9A98DS03
Spanish language
Subject category: Production and Operations Management
Authors: Robert D Klassen (Ivey Business School, Western University); Larry Li (Ivey Publishing, Western University); Tom Gleave (Ivey Business School, Western University)
Published by: Ivey Publishing
Originally published in: 1998
Version: 1999-01-07
Length: 3 pages
Data source: Field research
Topics: International business; Operations management; Production processes; Quality management
View full details
Compact case
Supplement
-
Reference no. 9A98DC003
Simplified Chinese language
Subject category: Production and Operations Management
Authors: Robert D Klassen (Ivey Business School, Western University); Larry Li (Ivey Publishing, Western University); Tom Gleave (Ivey Business School, Western University)
Published by: Ivey Publishing
Originally published in: 1998
Version: 2010-01-27
Length: 2 pages
Data source: Published sources
Topics: China; International business; Quality management; Production processes; Operations management; International
View full details

About

Abstract

The quality control group has implemented several countermeasures, and the results have been monitored and reported. A final examination is necessary to assess whether this type of problem is likely to recur, and where further improvement can be made in the company''s quality systems. This case is designed to be used in conjunction with the (A) case, 998D001 and the (B) case, 998D002. There is a Spanish version available ''9A98D003''.

Settings

Location:
China
Industry:
Machinery except electrical
Size:
Medium

Related

Teaching note
-
Reference no. 8A98D01
Subject category: Production and Operations Management
Authors: Robert D Klassen (Ivey Business School, Western University); Tom Gleave (Ivey Business School, Western University); Larry Li (Ivey Publishing, Western University)
Published by: Ivey Publishing
Originally published in: 1998
Version: 1998-09-17
Length: 16 pages
Data source: Field research
View full details
Case
-
Reference no. 9A98D001
Subject category: Production and Operations Management
Authors: Robert D Klassen (Ivey Business School, Western University); Tom Gleave (Ivey Business School, Western University); Larry Li (Ivey Publishing, Western University)
Published by: Ivey Publishing
Originally published in: 1998
Version: 1998-05-04
Length: 22 pages
Data source: Field research
Topics: Quality management; International business; Operations management; Production processes
View full details
Case
-
Reference no. 9A98DS01
Spanish language
Subject category: Production and Operations Management
Authors: Robert D Klassen (Ivey Business School, Western University); Larry Li (Ivey Publishing, Western University); Tom Gleave (Ivey Business School, Western University)
Published by: Ivey Publishing
Originally published in: 1998
Version: 1998-05-04
Length: 19 pages
Data source: Field research
Topics: International business; Operations management; Production processes; Quality management
View full details
Case
-
Reference no. 9A98DS02
Spanish language
Subject category: Production and Operations Management
Authors: Robert D Klassen (Ivey Business School, Western University); Larry Li (Ivey Publishing, Western University); Tom Gleave (Ivey Business School, Western University)
Published by: Ivey Publishing
Originally published in: 1998
Version: 1999-01-29
Length: 7 pages
Data source: Field research
Topics: International business; Operations management; Production processes; Quality management
View full details
Compact case
Case
-
Reference no. 9A98DS03
Spanish language
Subject category: Production and Operations Management
Authors: Robert D Klassen (Ivey Business School, Western University); Larry Li (Ivey Publishing, Western University); Tom Gleave (Ivey Business School, Western University)
Published by: Ivey Publishing
Originally published in: 1998
Version: 1999-01-07
Length: 3 pages
Data source: Field research
Topics: International business; Operations management; Production processes; Quality management
View full details
Compact case
Supplement
-
Reference no. 9A98DC003
Simplified Chinese language
Subject category: Production and Operations Management
Authors: Robert D Klassen (Ivey Business School, Western University); Larry Li (Ivey Publishing, Western University); Tom Gleave (Ivey Business School, Western University)
Published by: Ivey Publishing
Originally published in: 1998
Version: 2010-01-27
Length: 2 pages
Data source: Published sources
Topics: China; International business; Quality management; Production processes; Operations management; International
View full details