Com Dev Xi'an - ISO 9000 Registration

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Case

Reference no. 9A98D009

Subject category: Production and Operations Management

Authors: John S Haywood-Farmer (Ivey Business School, Western University); Tom Gleave (Ivey Business School, Western University)

Published by: Ivey Publishing

Originally published in: 1998

Version: 2000-02-11

Length: 15 pages

Data source: Field research

Topics: Quality management; Joint ventures; Branch operations

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Abstract

The general manager of COM DEV''s Chinese facility which assembled satellite components, was trying to decide whether the plant should seek ISO 9000 certification. Not only did ISO 9000 registration have a number of advantages and disadvantages, but as well, the decision in the Chinese plant would have some implications for COM DEV''s other facilities in Canada and Europe. In addition, if the general manager decided to seek ISO 9000 certification for his plant, he would have to decide which level of certification to seek. There is a simplified Chinese version available ''9A98DC09''. There is a Taiwan-Traditional Chinese version available ''9A98DT09''.

Location:

China

Industry:

Electric and electronic equipment supplies

Size:

Small