General Motors of Canada: Common System Implementation

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Case

Reference no. 9A98E014

Subject category: Knowledge, Information and Communication Systems Management

Authors: Scott L Schneberger (Ivey Business School, Western University); Antoni Krajewski (Ivey Publishing, Western University)

Published by: Ivey Publishing

Originally published in: 1998

Version: 2003-04-08

Length: 23 pages

Data source: Field research

Topics: Information systems; Management information systems; Human resources management (HRM); Management in a global environment

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Abstract

As part of General Motors'' overall strategy to standardize systems across GM''s global operations, GM planned to implement a new timekeeping information system throughout GM plants in Canada. A common timekeeping system could increase plant efficiency, standardize reporting for headquarters, and facilitate productivity benchmarking across North America. Existing GM Canada timekeeping practices differed considerably within Canada and with US operations, however, and Canadian resistance was threatening system implementation.

Location:

Canada, USA

Industry:

Transportation equipment

Size:

Large