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Abstract

Because of the industry''s extremely cyclical nature, paper companies continually seek ways to cut costs while striving to maintain a unique level of customer service to distinguish themselves among competitors. This case allows students to consider how to manage the finished-goods and work-in-process inventories for a small/medium-sized company. To reach a decision concerning the Master Roll Program, students must consider customer-service target levels, inventory carrying costs, forecasting accuracy, quality issues, and worker motivation.
Location:
Industry:
Other setting(s):
1991

About

Abstract

Because of the industry''s extremely cyclical nature, paper companies continually seek ways to cut costs while striving to maintain a unique level of customer service to distinguish themselves among competitors. This case allows students to consider how to manage the finished-goods and work-in-process inventories for a small/medium-sized company. To reach a decision concerning the Master Roll Program, students must consider customer-service target levels, inventory carrying costs, forecasting accuracy, quality issues, and worker motivation.

Settings

Location:
Industry:
Other setting(s):
1991

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