Subject category:
Marketing
Published by:
Ivey Publishing
Version: 2002-10-08
Length: 4 pages
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Abstract
This exercise is a series of questions which focus on the value of customer retention in general and also gets the respondent thinking about his/her own particular company''s retention program.
Industry:
About
Abstract
This exercise is a series of questions which focus on the value of customer retention in general and also gets the respondent thinking about his/her own particular company''s retention program.
Settings
Industry: