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Case
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Reference no. 418-0095-1
Published by: Amity Research Centers
Published in: 2018
Length: 13 pages
Data source: Published sources

Abstract

The incident which took place in April 2018, at one of the outlets of Starbucks in Philadelphia, wherein two black men were arrested for simply sitting and not ordering anything for a long time, sparked a worldwide debate on 'unconscious bias'. The Starbucks incident was not the only one; it was just the most recent one. Organisations were making aggressive and conscious efforts to develop a bias free organisational culture as the bias-contaminated decisions had adverse repercussions. From imparting awareness training, implicit association tests, anti-bias and diversity workshops, companies were going all out to create a bias free organisation. There were inherent challenges though. Biases were firmly embedded in human brain and they were the outcomes of long social and cultural history of humankind. It was acknowledged that getting rid of unconscious bias was a tall order which was why even the most well-structured training programs were not having the desired impact. One tended to argue then, whether it was indeed possible to have a bias free organisation? Was it really a myth or reality?
Location:
Other setting(s):
2018

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Abstract

The incident which took place in April 2018, at one of the outlets of Starbucks in Philadelphia, wherein two black men were arrested for simply sitting and not ordering anything for a long time, sparked a worldwide debate on 'unconscious bias'. The Starbucks incident was not the only one; it was just the most recent one. Organisations were making aggressive and conscious efforts to develop a bias free organisational culture as the bias-contaminated decisions had adverse repercussions. From imparting awareness training, implicit association tests, anti-bias and diversity workshops, companies were going all out to create a bias free organisation. There were inherent challenges though. Biases were firmly embedded in human brain and they were the outcomes of long social and cultural history of humankind. It was acknowledged that getting rid of unconscious bias was a tall order which was why even the most well-structured training programs were not having the desired impact. One tended to argue then, whether it was indeed possible to have a bias free organisation? Was it really a myth or reality?

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Location:
Other setting(s):
2018

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