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Published by: Rotman Management Magazine
Originally published in: "Rotman Management Magazine", 2012

Abstract

When faced with a problem to solve, most people jump immediately to focusing on solutions, devoting little time to why the problem exists in the first place. This is just one of the 'traps' of traditional thinking that the author describes. Another is pattern recognition, which can lead us to jump to conclusions much too soon. Regardless of the work we do, we must constantly fight the urge to act immediately and 'fill in the blanks' and instead, take the time to observe first and design second. In today's world, this will become increasingly important, he says, for the simple reason that the challenges we face are becoming more complex by the day.

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Abstract

When faced with a problem to solve, most people jump immediately to focusing on solutions, devoting little time to why the problem exists in the first place. This is just one of the 'traps' of traditional thinking that the author describes. Another is pattern recognition, which can lead us to jump to conclusions much too soon. Regardless of the work we do, we must constantly fight the urge to act immediately and 'fill in the blanks' and instead, take the time to observe first and design second. In today's world, this will become increasingly important, he says, for the simple reason that the challenges we face are becoming more complex by the day.

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