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This case is based on happenings at Sullivan's Bar, a drinking establishment owned by Frank Sullivan. Over the past few years Frank has noticed a decline in profits from Sullivan's Operations, even though there seems to be more customers in the bar. Frank asks one of his regulars at the bar, Dr Scott Graham for help. Dr Graham is an accounting professor at the local university and teaches accounting information systems. Dr Graham challenges a few of his graduate students to help determine what could be causing the decline in bar revenues. The case features Dr Graham and his students as they explore operations at Sullivan's Bar. To determine where the lost profits may be hiding, Dr Graham and his students examine the financial records, document operations, brainstorm on ideas, and do an onsite investigation and invigilation at the bar.