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Thumbnail image for product with reference number W88C73
Serious Play at the Make-A-Wish-Foundation
Case
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Reference no. W88C73
Subject category: Human Resource Management / Organisational Behaviour
Authors: Adam M Grant (The Wharton School, University of Pennsylvania); Lauren Malcolm (University of North Carolina at Chapel Hill)
Published by: WDI Publishing, William Davidson Institute (EDI), University of Michigan
Originally published in: 2010
Version: 26 October 2009
Length: 16 pages
Data source: Published sources
Topics: Organisational behaviour
Share a link: https://casecent.re/p/156918
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Abstract

This case explores the benefits and challenges of creating and sustaining an organizational culture that emphasizes fun and playfulness by telling the story of an inspiring organization that has cultivated such a culture: the Michigan chapter of the Make-A-Wish Foundation (MAW). The case provides background information on the organization and describes the initiatives and activities that create a playful culture at MAW. It also highlights the benefits and challenges of playfulness for employees, external partners, donors, and wish families, as well as describes how leaders and employees create a culture of 'serious play' that maintains the benefits while minimizing the costs of playfulness.
Thumbnail image for product with reference number W88T73
Serious Play at the Make-A-Wish-Foundation
Teaching note
-
Reference no. W88T73
Subject category: Human Resource Management / Organisational Behaviour
Authors: Adam M Grant (The Wharton School, University of Pennsylvania); Lauren Malcolm (University of North Carolina at Chapel Hill)
Published by: WDI Publishing, William Davidson Institute (EDI), University of Michigan
Originally published in: 2009
Version: 4 October 2009
Length: 8 pages
Data source: Published sources
View full details

About

Abstract

This case explores the benefits and challenges of creating and sustaining an organizational culture that emphasizes fun and playfulness by telling the story of an inspiring organization that has cultivated such a culture: the Michigan chapter of the Make-A-Wish Foundation (MAW). The case provides background information on the organization and describes the initiatives and activities that create a playful culture at MAW. It also highlights the benefits and challenges of playfulness for employees, external partners, donors, and wish families, as well as describes how leaders and employees create a culture of 'serious play' that maintains the benefits while minimizing the costs of playfulness.

Related

Thumbnail image for product with reference number W88T73
Serious Play at the Make-A-Wish-Foundation
Teaching note
-
Reference no. W88T73
Subject category: Human Resource Management / Organisational Behaviour
Authors: Adam M Grant (The Wharton School, University of Pennsylvania); Lauren Malcolm (University of North Carolina at Chapel Hill)
Published by: WDI Publishing, William Davidson Institute (EDI), University of Michigan
Originally published in: 2009
Version: 4 October 2009
Length: 8 pages
Data source: Published sources
View full details