Published by:
MIT Sloan School of Management
Length: 5 pages
Topics:
Operations
Share a link:
https://casecent.re/p/158312
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Abstract
To prevent email from feeling like a burden, teams should develop shared practices to enable it to help - not harm - employee productivity. This begins by developing an understanding of the relative effects of congruent vs incongruent messages.
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Abstract
To prevent email from feeling like a burden, teams should develop shared practices to enable it to help - not harm - employee productivity. This begins by developing an understanding of the relative effects of congruent vs incongruent messages.