Published by:
Rotman Management Magazine
Length: 5 pages
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Abstract
Peter Drucker once said that healthcare organizations 'are the most complex form of organization that we have ever attempted to manage.' In this wide-ranging interview, an American health-sector strategy expert working in Canada explains why Drucker's statement is true. He goes on to describe the need for patient-centric care and the importance of focusing on the social determinants of health. He also compares the Canadian and US systems, the pros and cons of each, and what a truly sustainable healthcare system would look like. In the end, he shows the power of markets in the quest for population health.
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Abstract
Peter Drucker once said that healthcare organizations 'are the most complex form of organization that we have ever attempted to manage.' In this wide-ranging interview, an American health-sector strategy expert working in Canada explains why Drucker's statement is true. He goes on to describe the need for patient-centric care and the importance of focusing on the social determinants of health. He also compares the Canadian and US systems, the pros and cons of each, and what a truly sustainable healthcare system would look like. In the end, he shows the power of markets in the quest for population health.
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