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Management article
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Reference no. SMR60224
Published by: MIT Sloan School of Management
Originally published in: "MIT Sloan Management Review", 2019
Length: 6 pages

Abstract

AI devices that help stimulate psychological and physiological human connection are serving a population whose loneliness is at an all-time high, but they also raise societal concerns. And while it seems productive to solve technology-based loneliness with further technology, makers of social AI products and services need to consider whether their emotional connectors are worth the societal ramifications.

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Abstract

AI devices that help stimulate psychological and physiological human connection are serving a population whose loneliness is at an all-time high, but they also raise societal concerns. And while it seems productive to solve technology-based loneliness with further technology, makers of social AI products and services need to consider whether their emotional connectors are worth the societal ramifications.

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