Subject category:
Case Method and Specialist Management Disciplines
Published by:
Ivey Publishing
Version: 2013-06-25
Revision date: 17-Jul-2013
Length: 4 pages
Data source: Field research
Abstract
A newly appointed maintenance supervisor for the day shift at a pharmaceutical company must make a decision regarding whether to discipline an employee for inappropriate behaviour on the job. The situation became more complicated as the employee, who was a steward for the local union, had a history of filing grievances within the plant and was himself in line for the maintenance supervisory position. A temporary truce between Jones and the employee is followed by defiant behaviour. This is a continuation of Carl Jones (A) and Carl Jones (B).
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Abstract
A newly appointed maintenance supervisor for the day shift at a pharmaceutical company must make a decision regarding whether to discipline an employee for inappropriate behaviour on the job. The situation became more complicated as the employee, who was a steward for the local union, had a history of filing grievances within the plant and was himself in line for the maintenance supervisory position. A temporary truce between Jones and the employee is followed by defiant behaviour. This is a continuation of Carl Jones (A) and Carl Jones (B).