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Case
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Reference no. 319-0092-1B
Published by: INSEAD
Originally published in: 2019
Version: 03.2019

Abstract

This is part of a case series. The case illustrates how Atos, a global leader in digital transformation, used a social networking based tool (blueKiwi) to replace email in its internal communications. The key to its successful deployment was the creation of professional communities (analogous to groups in Facebook) around specific issues. While the company was not able to rid itself of email completely, it did achieve increased efficiency in internal information sharing.

Time period

The events covered by this case took place in 2013.

Geographical setting

Region:
Europe

About

Abstract

This is part of a case series. The case illustrates how Atos, a global leader in digital transformation, used a social networking based tool (blueKiwi) to replace email in its internal communications. The key to its successful deployment was the creation of professional communities (analogous to groups in Facebook) around specific issues. While the company was not able to rid itself of email completely, it did achieve increased efficiency in internal information sharing.

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Time period

The events covered by this case took place in 2013.

Geographical setting

Region:
Europe

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