Product details

By continuing to use our site you consent to the use of cookies as described in our privacy policy unless you have disabled them.
You can change your cookie settings at any time but parts of our site will not function correctly without them.
Management article
-
Reference no. ASMJ12-01
Published by: Allied Business Academies
Originally published in: "Academy of Strategic Management Journal", 2013
Length: 20 pages

Abstract

This study examines the mission statements of the top 100 global retailers using the 7Ps of services marketing mix framework. The authors explain how this framework is used by the global retailers to communicate their missions with their stakeholders. The content analyzed results of the mission statements of the top 100 global are discussed. The study concludes with several comparisons between the top 100 global retailers and 100 US retailers. Suggestions for future research are also provided.

About

Abstract

This study examines the mission statements of the top 100 global retailers using the 7Ps of services marketing mix framework. The authors explain how this framework is used by the global retailers to communicate their missions with their stakeholders. The content analyzed results of the mission statements of the top 100 global are discussed. The study concludes with several comparisons between the top 100 global retailers and 100 US retailers. Suggestions for future research are also provided.

Related