Our office is closed for Good Friday on 18 April 2025 and Easter Monday on 21 April.

Product details

By continuing to use our site you consent to the use of cookies as described in our privacy policy unless you have disabled them.
You can change your cookie settings at any time but parts of our site will not function correctly without them.

Abstract

This case describes an ethical dilemma faced by the Four Seasons Resort Bali at Sayan in September 2015. The resort had hosted a ceremony which appeared to be, on pictures posted on social media, the wedding of a homosexual couple. A local uproar ensued, and several stakeholders, including the local government, considered the event an outrage - same-sex marriage being illegal in the country - and the sales executive faced criminal charges of blasphemy, as the use of Hindu symbols was considered offensive. The case should make students reflect on the nature of several moral dilemmas that emerged in this specific hospitality context, and ask themselves questions like 'who is responsible for the dismay?', 'has the dilemma been solved adequately?' and, more generally, 'how should international companies deal with such matters?'. This case study has been peer reviewed by the editorial board of the Journal of Business Ethics Education (JBEE).

About

Abstract

This case describes an ethical dilemma faced by the Four Seasons Resort Bali at Sayan in September 2015. The resort had hosted a ceremony which appeared to be, on pictures posted on social media, the wedding of a homosexual couple. A local uproar ensued, and several stakeholders, including the local government, considered the event an outrage - same-sex marriage being illegal in the country - and the sales executive faced criminal charges of blasphemy, as the use of Hindu symbols was considered offensive. The case should make students reflect on the nature of several moral dilemmas that emerged in this specific hospitality context, and ask themselves questions like 'who is responsible for the dismay?', 'has the dilemma been solved adequately?' and, more generally, 'how should international companies deal with such matters?'. This case study has been peer reviewed by the editorial board of the Journal of Business Ethics Education (JBEE).

Related