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Case
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Reference no. 9A86C013
Authors: Joe DiStefano
Published by: Ivey Publishing
Originally published in: 1985
Version: 2003-03-28
Length: 6 pages
Data source: Published sources

Abstract

The director of the international division of a software company has to mediate and resolve a major impasse between one of his project managers and a visiting Chinese programming expert. The resolution of the impasse is described. Lessons learned from the experience are noted by the mediator in the dispute, the manager of international operations for the software firm. (This case is the second in a three case series bearing the same name, cases 9A86C012, 9A86C013 and 9A87C016.)
Location:
Size:
Large

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Abstract

The director of the international division of a software company has to mediate and resolve a major impasse between one of his project managers and a visiting Chinese programming expert. The resolution of the impasse is described. Lessons learned from the experience are noted by the mediator in the dispute, the manager of international operations for the software firm. (This case is the second in a three case series bearing the same name, cases 9A86C012, 9A86C013 and 9A87C016.)

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Location:
Size:
Large

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