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Case
-
Reference no. 9A91B019
Subject category: Finance, Accounting and Control
Authors: Randolph Kudar (Ivey Business School, Western University); John Perry (Ivey Publishing, Western University); Sue Hanna (Ivey Publishing, Western University)
Published by: Ivey Publishing
Originally published in: 1991
Version: 2002-03-18
Length: 10 pages
Data source: Published sources
Topics: Quality control; Costs
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Abstract

John Moser is assigned the task of instilling ''quality thinking'' throughout the firm. He begins by trying to identify what poor quality is currently costing. Hopefully, he can develop a strategy to improve quality in the firm. There is a simplified Chinese version available ''9A91BC19''.
Location:
Canada
Industry:
Motor freight transportation
Size:
Large
Teaching note
-
Reference no. 8A91B19
Subject category: Finance, Accounting and Control
Authors: Randolph Kudar (Ivey Business School, Western University); John Perry (Ivey Publishing, Western University); Sue Hanna (Ivey Publishing, Western University)
Published by: Ivey Publishing
Originally published in: 1991
Version: 2003-01-09
Length: 5 pages
Data source: Published sources
View full details
Case
-
Reference no. 9A91BC19
Simplified Chinese language
Subject category: Finance, Accounting and Control
Authors: Randolph Kudar (Ivey Business School, Western University); John Perry (Ivey Publishing, Western University); Sue Hanna (Ivey Publishing, Western University)
Published by: Ivey Publishing
Originally published in: 1991
Version: 1991-04-22
Length: 8 pages
Data source: Published sources
Topics: Quality control; Costs
View full details

About

Abstract

John Moser is assigned the task of instilling ''quality thinking'' throughout the firm. He begins by trying to identify what poor quality is currently costing. Hopefully, he can develop a strategy to improve quality in the firm. There is a simplified Chinese version available ''9A91BC19''.

Settings

Location:
Canada
Industry:
Motor freight transportation
Size:
Large

Related

Teaching note
-
Reference no. 8A91B19
Subject category: Finance, Accounting and Control
Authors: Randolph Kudar (Ivey Business School, Western University); John Perry (Ivey Publishing, Western University); Sue Hanna (Ivey Publishing, Western University)
Published by: Ivey Publishing
Originally published in: 1991
Version: 2003-01-09
Length: 5 pages
Data source: Published sources
View full details
Case
-
Reference no. 9A91BC19
Simplified Chinese language
Subject category: Finance, Accounting and Control
Authors: Randolph Kudar (Ivey Business School, Western University); John Perry (Ivey Publishing, Western University); Sue Hanna (Ivey Publishing, Western University)
Published by: Ivey Publishing
Originally published in: 1991
Version: 1991-04-22
Length: 8 pages
Data source: Published sources
Topics: Quality control; Costs
View full details