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Abstract
Undeniably, organizational conflict exists in every organization. A small amount of conflict management makes an organization prone to disagreement and poor performance. Excessive conflict management, however, debilitates an organization in a number of ways such as failing to make timely decisions, promoting hostility among members and creating an unproductive work environment. This study examined how conflict management in public-sector sport organizations affects employees' job satisfaction and organizational performance from their perspective. Data were collected from 378 randomly selected employees working for Thai public organizations engaged in sport. The findings suggested that conflict management affects job satisfaction and organizational performance but excessive management is associated with diminishing job satisfaction and organizational performance. This paper offers insights to the relationship between conflict management practices and both employee job satisfaction and employee perceived organizational performance in Thai public-sector sport organizations. Practical recommendations are provided for management in Thai public-sector sport organizations.
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Abstract
Undeniably, organizational conflict exists in every organization. A small amount of conflict management makes an organization prone to disagreement and poor performance. Excessive conflict management, however, debilitates an organization in a number of ways such as failing to make timely decisions, promoting hostility among members and creating an unproductive work environment. This study examined how conflict management in public-sector sport organizations affects employees' job satisfaction and organizational performance from their perspective. Data were collected from 378 randomly selected employees working for Thai public organizations engaged in sport. The findings suggested that conflict management affects job satisfaction and organizational performance but excessive management is associated with diminishing job satisfaction and organizational performance. This paper offers insights to the relationship between conflict management practices and both employee job satisfaction and employee perceived organizational performance in Thai public-sector sport organizations. Practical recommendations are provided for management in Thai public-sector sport organizations.