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Video case
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Reference no. IMD-7-2062
Authors: Bettina Buchel
Published by: International Institute for Management Development (IMD)
Published in: 2019
Notes: File size 2.16GB. Click for more information.

Abstract

Swisscom started introducing agile work practices within the IT organization in 2016 - 2017 leading to a bi-modal organization. After realizing the benefits, the company started scaling these practices throughout the rest of the organization. This allowed Swisscom to reduce lead times by half and making significant contributions to strategic cost saving goals. The transformation was iterative and required a lot of learning on behalf of the teams but also management. Agile ways of working empower teams yet also actively require managing the associated changes.

Time period

The events covered by this multimedia took place in 2018.

Geographical setting

Region:
Europe
Country:
Switzerland

Featured company

Swisscom
Employees:
10000+
Turnover:
CHF 11.7 billion
Industry:
Telecommunications

About

Abstract

Swisscom started introducing agile work practices within the IT organization in 2016 - 2017 leading to a bi-modal organization. After realizing the benefits, the company started scaling these practices throughout the rest of the organization. This allowed Swisscom to reduce lead times by half and making significant contributions to strategic cost saving goals. The transformation was iterative and required a lot of learning on behalf of the teams but also management. Agile ways of working empower teams yet also actively require managing the associated changes.

Settings

Time period

The events covered by this multimedia took place in 2018.

Geographical setting

Region:
Europe
Country:
Switzerland

Featured company

Swisscom
Employees:
10000+
Turnover:
CHF 11.7 billion
Industry:
Telecommunications

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