Subject category:
Strategy and General Management
Published by:
International Institute for Management Development (IMD)
Version: 04.02.2019
Length: 2 pages
Data source: Field research
Abstract
This is a Japanese version. This is part of a case series. The Mexican partner in a Big 5 professional services firm reacts angrily to his Dutch partner's email about providing information for their British multinational client. Puzzled by the response to his email, Johannes takes his original email to two of his partners in adjoining offices and asks their opinion. They see nothing wrong and are as surprised as Johannes when he shows them Pablo Menendez's reply. He wonders what to do now.
About
Abstract
This is a Japanese version. This is part of a case series. The Mexican partner in a Big 5 professional services firm reacts angrily to his Dutch partner's email about providing information for their British multinational client. Puzzled by the response to his email, Johannes takes his original email to two of his partners in adjoining offices and asks their opinion. They see nothing wrong and are as surprised as Johannes when he shows them Pablo Menendez's reply. He wonders what to do now.