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Compact case
Case
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Reference no. IMD-3-0964-JP
Japanese language
Published by: International Institute for Management Development (IMD)
Originally published in: 2019
Version: 04.02.2019
Length: 2 pages
Data source: Field research

Abstract

This is a Japanese version. This is part of a case series. The Mexican partner in a Big 5 professional services firm reacts angrily to his Dutch partner's email about providing information for their British multinational client. Puzzled by the response to his email, Johannes takes his original email to two of his partners in adjoining offices and asks their opinion. They see nothing wrong and are as surprised as Johannes when he shows them Pablo Menendez's reply. He wonders what to do now.
Industry:
Other setting(s):
December 1999

About

Abstract

This is a Japanese version. This is part of a case series. The Mexican partner in a Big 5 professional services firm reacts angrily to his Dutch partner's email about providing information for their British multinational client. Puzzled by the response to his email, Johannes takes his original email to two of his partners in adjoining offices and asks their opinion. They see nothing wrong and are as surprised as Johannes when he shows them Pablo Menendez's reply. He wonders what to do now.

Settings

Industry:
Other setting(s):
December 1999

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