Cooking Down a Storm: Changing Culture at Pasta Serafina (B)

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Supplement

Reference no. 9-120-014

Subject category: Finance, Accounting and Control

Authors: Susanna Gallani (Harvard Business School); Francesca Gino (Harvard Business School); Raffaella Sadun (Harvard Business School)

Published by: Harvard Business Publishing

Originally published in: 2019

Version: 2 December 2022

Revision date: 12-Dec-2022

Length: 9 pages

Data source: Published sources

Topics: Accounting; Business growth; Business policies; Organizational culture; Organizational development

Share a link: https://casecent.re/p/165535

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Abstract

Supplement to the A case. The case complements Pasta Serafina (A) by describing the aftermath of a town hall meeting in which management had publicly denounced the absenteeism problem and challenged the employees to find a solution. In spite of the initial mistrust against management, the fear of an imminent plant closure coupled with the relief associated with finally being able to be heard by management, pushes the employees to act to contain the problem themselves. Within a short time, absenteeism hits record lows. Management, however, is left wondering about the sustainability of the new culture.

Industries:

Agriculture Sector; Food industry