Product details

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Published by: Indian School of Business
Originally published in: 2019
Version: 15 July 2019
Revision date: 13-Nov-2019

Abstract

Quess Corp Limited acquired Magna Infotech in 2009 to go beyond general staffing and get into professional staffing. Magna, founded in 1997 by Pradeep Mittal had achieved the status of being the market leader in IT staffing in India. Quess carried out a thorough diagnosis of Magna after acquisition. The diagnosis helped identify specific areas where potential for performance improvement existed. Priorities were worked out and systematic efforts were taken up to focus on those areas. The various interventions resulted in Magna tripling its revenues; the operating profits grew six-fold. But by 2017, the business context had changed for Magna and there were totally new set of challenges that confronted the organization. The case presents a story of an acquisition where despite taking over a successful company with high levels of motivation, the new leadership team still managed to substantially improve both the top line and bottom-line performance through effective execution of a carefully planned change agenda. In the following 8 years, the company retained its market leadership and became much larger. But it now confronted far-reaching changes in business context. How should the leaders reignite the entrepreneurial zeal in a much bigger, more stable and more successful organization?

Time period

The events covered by this case took place in 2018.

Geographical setting

Country:
India

Featured companies

Quess Corp
Industry:
Staffing
Magna

About

Abstract

Quess Corp Limited acquired Magna Infotech in 2009 to go beyond general staffing and get into professional staffing. Magna, founded in 1997 by Pradeep Mittal had achieved the status of being the market leader in IT staffing in India. Quess carried out a thorough diagnosis of Magna after acquisition. The diagnosis helped identify specific areas where potential for performance improvement existed. Priorities were worked out and systematic efforts were taken up to focus on those areas. The various interventions resulted in Magna tripling its revenues; the operating profits grew six-fold. But by 2017, the business context had changed for Magna and there were totally new set of challenges that confronted the organization. The case presents a story of an acquisition where despite taking over a successful company with high levels of motivation, the new leadership team still managed to substantially improve both the top line and bottom-line performance through effective execution of a carefully planned change agenda. In the following 8 years, the company retained its market leadership and became much larger. But it now confronted far-reaching changes in business context. How should the leaders reignite the entrepreneurial zeal in a much bigger, more stable and more successful organization?

Settings

Time period

The events covered by this case took place in 2018.

Geographical setting

Country:
India

Featured companies

Quess Corp
Industry:
Staffing
Magna

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