Subject category:
Production and Operations Management
Published by:
RSM Case Development Centre
Revision date: 10-Mar-2020
Length: 8 pages
Data source: Field research
Topics:
Customs; Customs broker; Customs law; Import and export; Trade; Logistics; Supply chain; Compliance; Legal; IT
Abstract
This is part of a case series. This case set explains the customs-broker rationalization program for European operations of the German multinational conglomerate Chembi Global (Chembi) since 2015. The company is a leading manufacturer of beauty care and laundry & home care products. Case A illustrates how the company's Global Customs Management and Export Control project team (Compliance team) in Amsterdam designed and launched the program, and invited customs-brokerage firm candidates for a final selection in Summer 2016. The broker choice triggers students to develop the appropriate evaluation criterion.
Teaching and learning
This item is suitable for undergraduate, postgraduate and executive education courses.Time period
The events covered by this case took place in 2016.Geographical setting
Region:
World/global
Country:
The Netherlands
Featured company
Chembi Global
Employees:
10000+
Turnover:
EUR 16 billion
Industry:
Customs management and export
Featured protagonist
- John van Doorn (male), Head of Global Customs Management and Export Control
Subject category:
Production and Operations Management
Published by:
RSM Case Development Centre
Length: 13 pages
Data source: Field research
Subject category:
Production and Operations Management
Published by:
RSM Case Development Centre
Length: 10 pages
Data source: Field research
Topics:
Customs; Customs broker; Customs law; Import and export; Trade; Logistics; Supply chain; Compliance; Legal; IT
About
Abstract
This is part of a case series. This case set explains the customs-broker rationalization program for European operations of the German multinational conglomerate Chembi Global (Chembi) since 2015. The company is a leading manufacturer of beauty care and laundry & home care products. Case A illustrates how the company's Global Customs Management and Export Control project team (Compliance team) in Amsterdam designed and launched the program, and invited customs-brokerage firm candidates for a final selection in Summer 2016. The broker choice triggers students to develop the appropriate evaluation criterion.
Teaching and learning
This item is suitable for undergraduate, postgraduate and executive education courses.Settings
Time period
The events covered by this case took place in 2016.Geographical setting
Region:
World/global
Country:
The Netherlands
Featured company
Chembi Global
Employees:
10000+
Turnover:
EUR 16 billion
Industry:
Customs management and export
Featured protagonist
- John van Doorn (male), Head of Global Customs Management and Export Control
Related
Subject category:
Production and Operations Management
Published by:
RSM Case Development Centre
Length: 13 pages
Data source: Field research
Subject category:
Production and Operations Management
Published by:
RSM Case Development Centre
Length: 10 pages
Data source: Field research
Topics:
Customs; Customs broker; Customs law; Import and export; Trade; Logistics; Supply chain; Compliance; Legal; IT