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Abstract
In this fictional case, an associate director of business development at a gaming company is selected for a prestigious cross-functional innovation group. When one of her peers in the work group isn't able to meet his deadlines because of his heavy workload, she picks up his slack. But at the end of the project, she needs to give him a rating in the company's new peer-feedback system, and she's worried that if she's honest, it will hurt his career and cause trouble for her. Should she give him the low rating she thinks he deserves? Or should she give him a pass this one time? This fictional case study by Anthony J Mayo, Joshua D Margolis, and Amy Gallo features expert commentary by Dan Goldenberg and Aiko Bethea. This HBR Case Study includes both the case and the commentary. For teaching purposes, this reprint is also available in two other versions: a case study-only version and a commentary-only version.
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Abstract
In this fictional case, an associate director of business development at a gaming company is selected for a prestigious cross-functional innovation group. When one of her peers in the work group isn't able to meet his deadlines because of his heavy workload, she picks up his slack. But at the end of the project, she needs to give him a rating in the company's new peer-feedback system, and she's worried that if she's honest, it will hurt his career and cause trouble for her. Should she give him the low rating she thinks he deserves? Or should she give him a pass this one time? This fictional case study by Anthony J Mayo, Joshua D Margolis, and Amy Gallo features expert commentary by Dan Goldenberg and Aiko Bethea. This HBR Case Study includes both the case and the commentary. For teaching purposes, this reprint is also available in two other versions: a case study-only version and a commentary-only version.