Product details

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Case
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Reference no. 9-918-S06
Spanish language
Subject category: Marketing
Published by: Harvard Business Publishing
Originally published in: 2015
Version: 9 March 2015
Length: 9 pages
Data source: Field research

Abstract

This is a Spanish version. ShopRunner considers adjustments to improve its online shopping service which offers no-charge two-day shipping as well as easy returns and other conveniences. Competitors' diverse pricing models and ancillary benefits raise questions about how to structure and price ShopRunner's offering. Meanwhile, an investment from Alibaba presents new opportunities in China but risks distraction from the core business.
Locations:
Industry:
Size:
50-500 million; Small
Other setting(s):
2014

About

Abstract

This is a Spanish version. ShopRunner considers adjustments to improve its online shopping service which offers no-charge two-day shipping as well as easy returns and other conveniences. Competitors' diverse pricing models and ancillary benefits raise questions about how to structure and price ShopRunner's offering. Meanwhile, an investment from Alibaba presents new opportunities in China but risks distraction from the core business.

Settings

Locations:
Industry:
Size:
50-500 million; Small
Other setting(s):
2014

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