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Subject category: Marketing
Published by: Ivey Publishing
Originally published in: 2020
Version: 2020-01-17
Revision date: 14-Feb-2020
Length: 8 pages
Data source: Published sources

Abstract

In early January 2019, Gillette, one of the world's leading razor brands, ignited controversy with a specific advertisement-the 'We Believe' video. This short film tackled toxic masculinity and encouraged men to be #TheBestMenCanBe. While Gillette historically focused on portraying men as athletes or as career-oriented individuals, the brand's promotions since the late 2010s had turned to a more diverse conceptualization of manhood. When launched on YouTube, the 'We Believe' video proved to be extremely polarizing: both consumers and the general public were strongly divided on it. How could Gillette support social change while remaining competitive in light of the changing industry and broader social awareness? Though sales did not change following the release of the ad, questions still remained about Gillette's new direction and whether this approach ultimately helped or hindered its brand. What should Gillette do next?

Teaching and learning

This item is suitable for undergraduate and postgraduate courses.
Location:
Industry:
Size:
Large
Other setting(s):
2019

About

Abstract

In early January 2019, Gillette, one of the world's leading razor brands, ignited controversy with a specific advertisement-the 'We Believe' video. This short film tackled toxic masculinity and encouraged men to be #TheBestMenCanBe. While Gillette historically focused on portraying men as athletes or as career-oriented individuals, the brand's promotions since the late 2010s had turned to a more diverse conceptualization of manhood. When launched on YouTube, the 'We Believe' video proved to be extremely polarizing: both consumers and the general public were strongly divided on it. How could Gillette support social change while remaining competitive in light of the changing industry and broader social awareness? Though sales did not change following the release of the ad, questions still remained about Gillette's new direction and whether this approach ultimately helped or hindered its brand. What should Gillette do next?

Teaching and learning

This item is suitable for undergraduate and postgraduate courses.

Settings

Location:
Industry:
Size:
Large
Other setting(s):
2019

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